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  • 740-593-4309
  • About Us

Shipping & Returns

Shipping

Shipping times may vary, as the Store has limited inventory; however, most orders ship within one week of purchasing. Unless otherwise indicated on the item page, all merchandise ships USPS. For rush orders please call 740-593-4300, Monday through Friday, 8 a.m. to 5 p.m., and ask to speak with Ali.

Please note, the Bobcat Store does not ship internationally.

Shipping charges are currently calculated based on the total dollar amount of an order.

Order Total                    Shipping Expense

0.00-15.00                       5.00

15.00-25.00                     7.00

25.00-65.00                     10.00

65.00-150.00                   15.00

150.00-500.00                 20.00

Returns

The Ohio University Alumni Association will gladly exchange merchandise or refund the purchase price* of Bobcat store items. Exchanges are available for items purchased within 45 days. Returns are accepted within 30 days of merchandise purchase. Please read below for additional information.

Returned merchandise should be sent to:

  • Ohio University Alumni Association
    Attention: Bobcat Store Return
    Konneker Alumni Center
    52 University Terrace
    Athens, OH 45701
  • Include a hand-written note with your name, address, Email address, phone number, and order number. Please tell us the reason for the return.
  • The Ohio University Alumni Association cannot be responsible for packages lost during return shipment. It is highly recommended that packages be insured and are traceable.

Exchanges

Items being returned to the Ohio University Alumni Association for exchange must be in original condition and include a Returns/Exchange form detailing your request. A hand-written note with your name, address, Email address, phone number and order number will also be accepted. Exchanges must be made within 45 days of purchase.

Refunds

A full refund of the purchase price, in original form of payment, with a receipt, is available for items returned within 30 days of original purchase. Merchandise must be in original condition. Purchase price does not include shipping and handling or other additional charges.

Questions about a return may be sent to bobcatstore@ohio.edu, or call 740-593-4300, Monday through Friday, 8 a.m. to 5 p.m.