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Shipping times may vary, as the Store has limited inventory; however, most orders ship within one week of purchasing. Unless otherwise indicated on the item page, all merchandise ships USPS. For rush orders please call 740-593-4300, Monday through Friday, 8 a.m. to 5 p.m., and ask to speak with Carma.
Shipping charges are currently calculated based on the total dollar amount of an order.
Order Total Shipping Expense
0.00-15.00 5.00
15.00-25.00 7.00
25.00-65.00 10.00
65.00-150.00 15.00
150.00-500.00 20.00
The Ohio University Alumni Association will gladly exchange merchandise or refund the purchase price* of Bobcat store items. Exchanges are available for items purchased within 45 days. Returns are accepted within 30 days of merchandise purchase. Please read below for additional information.
Returned merchandise should be sent to:
Exchanges
Items being returned to the Ohio University Alumni Association for exchange must be in original condition and include a Returns/Exchange form detailing your request. A hand-written note with your name, address, Email address, phone number and order number will also be accepted. Exchanges must be made within 45 days of purchase.
Refunds
A full refund of the purchase price, in original form of payment, with a receipt, is available for items returned within 30 days of original purchase. Merchandise must be in original condition. Purchase price does not include shipping and handling or other additional charges
Questions about a return may be sent to alumni@ohio.edu, or call 740-593-4300, Monday through Friday, 8 a.m. to 5 p.m.
The Ohio University Alumni Association
receives financial proceeds from the
adminstrators that provide benefit and service
programs to our alumni. These proceeds fund
alumni programs and activities.