- Shipping & Returns
- Loralie's Brownies
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Shipping & Returns
Shipping times may vary, as the Store has limited inventory; however, most orders ship within one to two days of purchasing. Unless otherwise indicated on the item page, all merchandise ships USPS. For rush orders please call 740-593-4309, Monday through Friday, 8 am to 5 pm.
Please note, the Bobcat Store does not ship internationally.
Shipping is charged a flat rate for every order.
Unless there is a free shipping special, each order is charged $5.99. Every order, every time.
The Ohio University Alumni Association will gladly exchange merchandise or refund the purchase price* of Bobcat store items. Exchanges are available for items purchased within 45 days. Returns are accepted within 30 days of merchandise purchase. Please read below for additional information.
Returned merchandise should be sent to:
- Ohio University Alumni Association
Attention: Bobcat Store Return
Konneker Alumni Center
52 University Terrace
Athens, OH 45701
- Include a hand-written note with your name, address, Email address, phone number, and order number. Please tell us the reason for the return.
- The Ohio University Alumni Association cannot be responsible for packages lost during return shipment. It is highly recommended that packages be insured and are traceable.
Items being returned to the Ohio University Alumni Association for exchange must be in original condition and include a Returns/Exchange form detailing your request. A hand-written note with your name, address, Email address, phone number and order number will also be accepted. Exchanges must be made within 45 days of purchase.
A full refund of the purchase price, in original form of payment, with a receipt, is available for items returned within 30 days of original purchase. Merchandise must be in original condition. Purchase price does not include shipping and handling or other additional charges.
Questions about a return may be sent to firstname.lastname@example.org, or call 740-593-4309, Monday through Friday, 8 a.m. to 5 p.m.